database - HP ALM 12.5 installation fails with 'Unable to validate DB connection parameters' error. Help needed -


we trying install hp alm 12.5 on windows server 2012 os.

we have pre-requisite components .net framework 3.5,4.5, jre 1.8

during installation, face error unable validate db connection parameters.

checked vendor, repeatedly pointing db only.

however, nothing seems wrong db. able make connections using sql developer , express. able view table schema

tried installing sysdb role, fails making connection. on listener find traffic app machine, in attempting installation.

we confused whether app server issue or db server issue. port checks done , no question of firewall. open.

any suggestions here appreciated !!

  • db details: oracle 12.1.0.2 enterprise
  • db server: unix
  • app server: win 2012 server standard
  • alm: 12.5 hp pc 12.5

check, please, in alm installation if using sid or service name of oracle instance. default should provide service name - can use sid modifying connection string directly (put sid instead of servicename).
1 - see screenshot.

also can check installation log @ user folder\ia_logo additional information on specific issue met.


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